multichannel consumers spend 30% more with their chosen brands than single channel
The channels for communication continue to grow as technology
expands. This proliferation of channels, along with increasing competition in
the marketplace, requires integrated brand management and the ability to
customize messages for all media channels while building brand recognition.
consumers on average consider three brands before making a
purchase
Multichannel marketing utilizes every appropriate channel to
effectively communicate a company's brand message to customers and prospects.
Today, every business must market and operate in a multichannel environment in
order to succeed in a changing economy. Innovatively delivering product and
service benefits through integrated multichannel solutions can provide
substantial growth and increased profits.
65% of consumers cross channels
The growth of technology has substantially changed
the communication channels that consumers have available when researching and
purchasing products and services. The Multichannel Marketing Institute will
assist businesses in operating and marketing in a multichannel environment.